Coronado Springs Customer Service and Food Court

I often hear that it is impossible to experience everything Disney has to offer. We have been going to Disney every year for seven years, and many trips before that. In the past three years we have spent sixteen weeks at Disney. So, you'd expect we have seen it all. And just when I think we have seen it all, we stumble into a new wonderful experience to add to our favorite list. That's what happened today.

We have never been to Coronado Springs Resort. For whatever reason, the Mexican style theme just wasn't very appealing. We love the Mexican land at Epcot, but never considered the resort as much of a destination.

This year, we decided to stop by. And wow, were we impressed! Our very first interaction with the security guard blew my mind. He was friendly and engaging and interested in us, and wanted to make sure we had a great time. 

The second person we encountered appeared to be a manager for the bus boys (possibly?). He went out of his way to greet us and was very friendly. The bus boys were standing, ready to assist, and were friendly and talking with us as we entered. Once inside, it didn't stop. Every person we passed was friendly and spoke to us. I saw a lady cleaning a table stop what she was doing and call out to some people passing by and waved to them like they were her family members. When we paid for our food, the cashier was like an old friend, talking and helping us out - I felt very welcomed and a sense of excitement and energy about the place - there is something great happening at this resort.

This kind of service at every level was incredible. It blew my mind to see this. Who ever is running Coronado Springs has it figured out and is doing it right. And all the employees we encountered are engaged in this behavior and give the impression they love working this way. 

We were in the mood for some Mexican Food, so, we hit the food court.

The first item was the children's nachos. They place a scoop of melted cheese on a plate, pile chips into the cheese, and then pour melted cheese over the top. There was plenty of cheese, but the dish was very salty.

Next up was the pasta. It was a little odd to get pasta when we were going for Mexican, but, it looked good. And it was. Pasta in a white sauce with broccoli, served with a bread stick. 

Next up is the beef tacos on a soft shell, served with beans and rice. There are many toppings for the taco, but I went simple: cheese and sour cream. The rice was nothing special. The Tacos were incredible.

Finally, the Chicken Enchiladas, served with beans and rice. The enchiladas can be stuffed with many available toppings and covered with a red sauce. Again, I kept it simple. These were as good as the tacos.

You might notice the pictures show real plates and silverware! While most food courts go with paper plates and plastic utensils, this food court is keeping it real.

The food court includes a bar where I ordered Margaritas. The margaritas are poured from a mixing machine. At first, they tasted like all mix and no tequila. That quickly changed and my drink delivered a pretty good punch.

We finished the night walking around the Mexican themed resort and visiting with the alligator that swims in the lake next to the lake side bar. We left the resort completely stuffed with Mexican food and very happy. This resort is going on our "must visit" list for our next trip.